NEJM Interview: Susan Edgman-Levitan on patient-experience measures and their relationship to health outcomes.
Susan Edgman-Levitan is the executive director of the John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital in Boston. Stephen Morrissey, the interviewer, is the Managing Editor of the Journal. M.P. Manary, W. Boulding, R. Staelin, and S.W. Glickman. The Patient Experience and Health Outcomes. N Engl J Med 2013;368:201-3.
