Meet Laura Lawson - Chief People Officer - United Wholesale Mortgage
Meet Laura Lawson, an authentic leader who takes her skills and creativity from her Hollywood job on the Ellen show and becomes the “chief architect of culture” for a mortgage company in Michigan hiring over 3,000 people in 2019. Laura exemplifies the servant leadership model of leadership and practices it every-day at UWM. Tune in to hear what this culture is all about and how they make it a reality at UWM. Yes, there is GRAVITAS in Pontiac Michigan, a city once known for car production.
01:33 Detroit – the mortgage town ?
03:20 Laura’s story
05:33 The pivot
08:18 Our first meeting
09:28 Ascending to the C suite
12:16 Culture
14:30 Blame culture
15:25 Fun and friendship
16:45 Coming from automotive ?
19:44 On-boarding
21:18 Thumb pointer
22:47 Coaching
24:23 Technology
28:05 Your time
31:50 Dance party ?
35:42 What about the metrics ?
39:01 Advice to leaders going through cultural transformation
42:47 Does Mat Ishbia have GRAVITAS ?
45:40 Legacy
