Episode 4: People Are the Problem

We sat down with Dan Brown to talk about the joy and pain of facilitation, issues with various types of maps, and why designers have to get comfortable talking to people. Dan is a titan of Information Architecture, co-founder of EightShapes, and the author of several useful books and tools for doing better design work. Apologies to Boston. ----more----  EPISODE LINKS Dan Brown EightShapes Twitter Medium   Dan’s cards Information Architecture Lenses Twitter Medium   Dan’s book Practical Design Discovery   California Three States Initiative ballotpedia.org   #unicorn Vans They're real   IA Summit iasummit.org   Jared Spool Wikipedia Center Centre Medium    

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