Let's fix things 71 – Client empathy
In a continuation from last week, Guus and Joe go deeper on the cultural principle of respecting clients through client empathy. They discuss how designers could benefit from understanding the client POV further, whether it be political aspects, internal strategy, or personal views. Sharing their views that while designers speak heavily of user empathy, they should equally look to understand client empathy. --- Send in a voice message: https://anchor.fm/letsfixthings/message
