Improving Technical Engagement with Debra Jenson

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Abstract
This week, our guest is Debra Jenson, director of digital technical engagement 
for IBM Hybrid Cloud. Host Al Martin and Debra discuss churn rates, client 
retention, buying methods and more. How do you acquire and keep clients in 
such a competitive market? Get all the details in this episode of
Making Data Simple.

Connect with Deb

Show Notes
06:54 - Checkout this article on the role of the user experience in product development
11:51 - Try before you buy is reshaping how we purchase products.
20:38 - Checkout IBM's demos here.
 
Connect with the Team
Producer Liam Seston - LinkedIn.
Producer Lana Cosic - LinkedIn.
Producer Meighann Helene - LinkedIn
Host Al Martin - LinkedIn and Twitter.

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