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This episode is sponsored by  IA Path - Unlocking Your Adjusting Superpowers. Go to https://iapath.com  Craig Tappel is a customer advocate. He has been in insurance since at a very young age and was raised by his insurance dad to always put the customer first. Craig lives a works by that. In this episode, we discuss what putting the customer first actually means, his experiences as a young professional how he puts his customer first mentality to work each day at HUB and a lot more. CONNECT WITH CRAIG TAPPEL: LinkedIn: https://www.linkedin.com/in/craigtappel/ MENTIONED IN THIS EPISODE:Lloyds of London: https://www.lloyds.com/ Elliot City, MD 2018 Flash Floods: BOOKS RECOMMENDED BY : Biographies on Winston Churchill: https://amzn.to/2NDfeJw Biographies on Abraham Lincoln: https://amzn.to/2u4peTO The Great Lecture Series: https://www.thegreatlectures.com/ The Harry Potter Series: https://amzn.to/2L0pDwU  SUBSCRIBE AT:Buzzsprout RSS: https://goo.gl/5K4X3QGoogle Play: https://goo.gl/WMAvW4 iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD  Spotify: https://goo.gl/niAbGN  Stitcher: https://goo.gl/DmE7Mi YouTube: https://goo.gl/1Turar