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This is a special episode of Profiles in Risk. The audio for this episode is derived from a video webcam recording we did with Bill Wilson to announce the release of his new book When Words Collide-Resolving Insurance Coverage and Claims Disputes. If you want to watch the Carly, Tony and myself discuss the book in video format, follow this link to our YouTube channel (and subscribe while you are there!) When Words Collide is the culmination of 30 years of Bill's work. Bill is a sought-after policy interpreter and is the go-to person when there is a claims dispute. Bill outlines the steps he takes in order to analyze the situation and when coverage is or is not offered by the policy. It is essential reading for agents, brokers, underwriters, adjusters, litigators and product developers., Basically anyone who touches a policy and needs to understand the nuance behind the complicated language often structured within a policy. When Words Collide can be ordered here: https://shop.insnerds.com/product/when-words-collide/   Subscribe at: Stitcher iTunes Google Play YouTubeBuzzsprout RSS HOW TO CONNECT WITH: LinkedInTwitterEmail MENTIONED IN THE PODCAST:John EubankRTFP - Read The F- PolicyKevin Grudzien's podcast on BI accounting and Insurance CSIOxford Comma Claim BOOKS: How to Draft and Interpret Insurance Policies by Kenneth Wollner and Richard Scislowski and W. Jeffrey WoodwardGeneral Liability Insurance Coverage by Randy Maniloff