EP 06 - Liston Witherill - Building Trust on the Phone
Liston Witherill is a sales trainer and consultant with a top-shelf podcast, "Modern Sales," on this episode, Jake a Liston discuss, "Building Trust on the Phone," With Liston's tips: Be disarming right off the bat Get their attention, pique their interest Empathize, be honest, compassionate Use video when you can Tell the truth even when it doesn’t directly benefit you Put your prospect in control: Don’t just talk at your prospect but engage with your prospect Rapport Building Find a common ground Talk about the Agenda Contents of the meeting Summarize what I learned And the next steps RESOURCE MENTIONED CRYSTAL KNOWS ► https://crys.io/s/wzVAG5 This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best. You can learn more about Balto HERE Read a case study HERE Or partner with Balto and make some side cash HERE SHOW NOTES SUBSCRIBE TO ALL THINGS TELESALES PODCAST ► WWW.ALLTHINGSTELESALES.COMABOUT LISTON WITHERILLListon is sales trainer and consultant who helps client services professionals sell more services to big companies. He does it by providing remote and onsite training to teams who want to serve their clients more effectively while selling more, and doing it ethically. - Trained 50+ consultants at a $7B+ public company- Sold a $1M+ contract to a government buyer- Built marketing and selling strategies for 40+ private clients- Interviewed top thought leaders and professionals on my podcast- Worked with hundreds of independent consultants to help improve their selling FOLLOW JAKE LYNNLINKEDIN ► https://www.linkedin.com/in/jakelynndotcom/FOLLOW LISTON WITHERILLLINKEDIN ► https://www.linkedin.com/in/listonwitherill/SERVE DON'T SELL ► servedontsell.coMODERN SALES PODCAST ► https://podcasts.apple.com/us/podcast/modern-sales-b2b-sales-podcast/id1405330367 Support the show (http://www.allthingstelesales.com)