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Complainers / whiners

1. Don't fuel the fire 
2. End conversations to get to it 
3. Re-direct the conversation, get back on track
4. Is there a root cause you could solve for?
5. Come to Jesus conversation, is this the right role?
6. Ask the whiner what their solutions would be
7. Spin to a positive 
8. Call them out 
9. Sell them on the opportunity
10. Set expectations 
11. See if they have voiced the concerns to their leader 
12. Let them know you heard them 
13. Can you find common ground with non work topics?
14. If its impacting you, be honest about it 
15. Add positive, uplifting people to your day
16. Avoidance 
17. Ask if they are looking for input / advice / guidance 

Slackers: 

1. Communicate 
2. Set clear expectations 
3. Set regular check ins / status updates 
4. Offer to help with any roadblocks / questions 
5. Share how their work impacts you / the team
6. Their lack of work is not your responsibility 
7. You don't need to cover for them all the time 
8. Be honest and blunt 
9. Have a candid conversation with leadership
10. Focus and prioritize / stay the course 
11. Don't let it get you down, stay positive and motivated 
12. Use them as a don't lesson 
13. This is not an opportunity to pick up bad habits 
14. Don't become a complainer about your slacker 
15. Limit your yes's to work that doesn't involve that person 
16. Ask yourself, does this impact me? For real?
17. Is this person ok?
18. Their work does not become your work
19. Could be an opportunity to shine 

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