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SHOW NOTES
Join John Malott as he talks about navigating outside of societal norms and expectations by capitalizing on lessons learned from past experiences. John also talks about the foundational principle of mentorship, which is reciprocity, or teamwork. He goes into how mentorship isn’t give-and-take, but a mutually beneficial partnership. John also talks about intentional gratitude and its importance in his marriage. John delves into using the past as a motivator, moving forward instead of backward, and having mentors who told him the truth instead of what he wanted to hear. He gives insight into new endeavors as an entrepreneur, such as DNA based custom nutrition supplements and more.

QUOTES
• “Everything rises and falls on leadership.” – John Malott
• “Great Leaders are culture builders.” – John Malott
• “The truth is going to set you free, but it’s going to piss you off first.” – John Malott
• “Gratitude is a seed for more.” – Jake Lynn

KEY POINTS
• Social norms
• Mentorship
• Overcoming the “Loser” mindset
• The hardships of entrepreneurship
• Intentional gratitude
• DNA Based Custom Nutrition
• Prioritizing time
• Legacy

This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level.  Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best. 

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ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."

His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.

Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission. 

Follow John Malott
• Instagram: @johnmalott https://www.instagram.com/john.malott/?hl=en
• Build Your Empire Instagram: @buildyourempire
https://www.instagram.com/buildyourempire/?hl=en