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We're back with SEASON 15! To kick-off, we're talking marketplaces. Most marketplaces are labor-driven — they use technology to connect people to a particular service in an efficient way. The operative word here is PEOPLE. Many marketplace platforms have developed bad reputations for caring only about 1 group of people, the customers, while ignoring and treating poorly the other group, the labor. Verblio CEO Steve Pockross thinks that's ridiculous, and success should be qualified by creating happiness on both sides. In our season premiere, he shares how Verblio has built up and scaled the labor side of its content-writing marketplace to accrue a global customer base and multiple Inc 5000 growth awards. Find Steve online: LinkedIn: https://www.linkedin.com/in/spockross/ Twitter: https://twitter.com/spockross Find Verblio online: www.verblio.com See acast.com/privacy for privacy and opt-out information.