43: Customer Success And Sales with Emmanuelle Skala
In this episode of Make It Happen Mondays, I'm joined by Emmanuelle Skala, the VP of Customer Success at Toast. We met a few years ago when she was the VP of Sales at Influitive, and we discuss the importance of finding the ideal customer profile, and how sales, customer success need to work together to focus on revenue and profitability with their customer base.
