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McDonald’s ice cream machines break down so often that it's a meme. Enter Jeremy O’Sullivan and Melissa Nelson, two entrepreneurs who thought they'd hacked a solution — until McDonald’s told its franchisees not to use it. This week we talk with Jeremy, Melissa, and Andy Greenberg, the Wired reporter who first broke this story of ice cream intrigue. (This is the first of two episodes featuring stories about McDonald’s. We’ll have more next week!) //

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Transcript available at www.sporkful.com.