Podcast - Your First Impression
Your lobby matters. It’s the first impression many prospective clients have of your firm. It makes a big difference as to how the client processes the help and information you offer. In this podcast, Erik Mazzone and Lee Rosen discuss the impact of the lobby, some awful lobbies and some ideas about how you can make your lobby work for you. An effective lobby will impact your bottom line.
There are, at least, three ways to listen to this show. Listen to this podcast using the player below. Listen by downloading the file and putting it on your mp3 player. Or subscribe by clicking on the itunes button at the top of the page and the show can automatically be downloaded and loaded on your iPod.
Erik Mazzone is the Practice Management Advisor and the Director of the Center for Practice Management of the North Carolina Bar Association. In his position he visits law firms everyday and has a broad range of lobby "experiences".
In our "picks of the week" segment we discuss Etsy and Water Wonders.
Our Intake Intensive program starts on August 14th. It's a one-month program where we'll transform your intake process from something that drives potential clients away, into a system for training staff and converting calls into clients. Join us.
