Measuring and Managing the Risk of Employee Misconduct
Conduct issues have driven some of the most significant enforcement actions — including those affecting the reputation of the industry — both in the United States and around the world. As regulators and bankers take a close look at conduct risk, the latest episode of the ABA Banking Journal Podcast — sponsored by Money Concepts International — welcomes Tanya Weisleder, global head of conduct risk at Credit Suisse, to discuss: The ways that employee misconduct can negatively affect not just the firm but also clients, employees and financial markets. How conduct risk intersects with operational risk management, regulatory compliance and human resources. How a firm with global reach sets a shared worldwide definition for conduct risk and the lenses Credit Suisse uses to evaluate conduct risk. Methods for monitoring and measuring conduct risk, including materiality, intentionality and seniority.
