Pete's Points Flash Briefing Episode 975 - Gls #7 - Recognition, Coaching, Feedback - Poor Performance
This week, Pete Blank, former Disney University Leader, continues to break down his thoughts on Disney's Great Leader Strategy #7, which is "Actively Observe and React to the Performance of your Direct Reports - Take Time for Recognition, Coaching, and Counseling!" The sub-text of this strategy consists of the following: Don't tolerate poor performance or ignore performance issues, and weed out consistent nonperformers Greet people, pay attention to the environment, and be conscious of the impact of your presence Participate in and be be visible at Cast Member events Make a point of letting people know specifically what they are doing right Unleash the potential of each Cast Member - provide developmental opportunities
