Why Good Customer Experience Starts With Your Internal Culture
Do you ever think about how the synergy and diversity of your team affect the output of your company's work? In today's episode, I chat with Leslie McNamara, who is the Chief Marketing Officer and Managing Director in workforce development at Citi Retail Services. In this insightful episode, Leslie and I chat about team development and the importance of getting your house in order to bring the utmost value to your clients and partners.