Best of the Podcast 2018: How A Telecommunications Organization Earned the Right to Customer Growth
Today’s "Best of 2018" episode features Patricia Pedhom Nono, who was previously the general manager of customer service a customer experience at MTN Cameroon, one of the biggest telecommunications companies in Africa. This was a really great conversation. Patricia shared a detailed account regarding how she demonstrated the value of a customer-first strategy to a skeptical C-Suite. Get show notes at customerbliss.com/cb133
