Why Determining Your Power Core Focuses Your Customer Experience Strategy
On today's episode, we're talking to Lee Roquet, the Chief Customer Officer at Yellowfin, a B2B SaaS company that provides a business intelligence analytics platform. Lee shares how determining the power core at Yellowfin helped him understand the company's culture, which laid the groundwork for his CX strategy. Get show notes and more information at customerbliss.com/cb114.
