Blending Customer Success and Customer Experience, With Dayton Semerjian - CB31
Dayton Semerjian was a Chief Marketing Officer 4 times. Then he decided to put his career to be on a path to become an eventual CEO. Taking on operational roles deliberately to lead toward his goal, he ran a $600 million PaL and then a $2.5 billion PaL for CA technologies. Then took on his current role; General Manager, Global Customer Success and Support at CA Technologies.
