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How are you accidentally driving away first time customers?  What does Google REALLY care about?  How can you get more good online reviews? What you'll get from this construction podcast episode: What you may be doing to drive away first time customers. What does Google really care about?  (It's not whether you're a big or small business...in fact it has little to do with you.) What you can do to get more positive online reviews. How can you erase bad online reviews? One strategy that will incentivize your employees to generate more positive online reviews.   Resources mentioned in this construction podcast episode: Freshlime  Social Media for Remodelers - Done For You Service Offload Your Bookkeeping and Payroll Headaches Systematize Your Construction Business - Free Training Workshop   How you can learn more about Jay Bean's company, Freshlime: Go to www.constructionleadingedge.com/freshlime to get more info and request a demo.