Mohammad Wasim in ClariTea Chat with Jagdish Belwal | Ep. #08
A business is started to fulfil the need or demand of customers, and in return, you can get value for your product or services. But the primary need of a successful business is its customers.Nowadays, the customer's needs are being evolved on a day-to-day basis, for which businesses also need to develop at the same rate. That is why transformation plays a vital role in every industry.For this podcast, I talked with Mohammed Wasim, a veteran at PublicisSapient. He has played roles from transformation consultant to IT Leader to P&L Leader. He firmly believes that the customer is the king, no matter who that customer is or from where he belongs. In this podcast, we looked at how to implement digital transformation in organizations successfully and how you should put your customer at the center of transformation? Why is change management the need for an hour, and what is the learning from the growth stories of Wasim?
