How to Get Your Customers Attention - MDL Episode 91
Wouldn't it be great if every customer trusted your expertise and never questioned you or your work? Ha! We got jokes, right? While not every customer is a pain and doesn't want to listen, we've all had run-ins with that impossible customer that has their own ideas and notions and "knows better" than you do. In this week's episode we run through a simple process you can use to get your customers to pay attention to what you have to say all while making sure they still feel heard and understood. It's a win-win!