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In this episode, Usha from PM Power Consulting is in conversation with Chitra and shares her 3 plus decades of experience in software and technology around -Working at Raman institute for 10 years, her first exposure to computing A research institute expects you to do your own learning, but of courseWriting programs for 'astronomical' data analysis and structures of crystals in pascal & Fortran, Finding logic was easy, testing with missing data and reconstructing it was challengingBecoming self-reliant, so finding solutions is now naturalBuilding test harnesses from scratch, Joining i2 tech in supply chain planningSetup the first performance testing lab, getting things startedWorking with resource constraints while setting up the performance labLearned how software products were sold, understanding product ROILearning from Eliyahu Goldratt's book and seeing those principles applied in product developmentCustomer experiences & product deliveryA stint in Australia via Siemens in the telecom domain - testing & system integrationThe evolution towards collective responsiblity from specialized roles & functionsConcept of quality and embracing culture around it, getting people aligned around quality goalsViews on establishing test procedures, measuring effectiveness & ROICustomer experiences right under their nosesImportance of building the right teamsImportant to follow your heart & passionUsha is a Consultant with PM Power. She has worked for companies like Tech Mahindra, Siemens and Mindtree before founding LastMile Consulting Technology Solutions.She has been a practitioner of Agile for 15+ years. She trains and helps large teams adopt agile methods