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In this conversation with Santhana Krishnan (SK), coach from PM Power Consulting and Gayatri from PM Power Consulting explore SK’s journey Fascinated by computers through the eyes of the Tamil writer Sujatha  Started as a tech entrepreneur setting up ERP for a spinning mill   Worked closely with different persona of users and ensuring usability  for tech agnostic members. Learnt true sense of agility by continuous integration, deployment and feedback While building India market for ThoughtWorks creating a trusted relationships as an important construct and that starts with genuine understanding of the risks and sharing with the customer to gain trust on the capabilities  Key metrics for agility - concept to cash, ability to recover from failure Agility in the Education field is a passion - look at adaptable syllabus and emerging models to use during crisis such as lockdown, floods Using concept maps, knowledge graphs to trace the learning curves of students and create a personalized learning experience Learning and Keeping beginners mindset to see convergence of AI/ML with concept maps and knowledge graphs SK can be reached at https://www.linkedin.com/in/santhana-krishnan-ganapthy-01815b4/