Can Beauty Retail Shape Society?
Jess talks to Michelle Crossan-Matos, chief marketing officer of Ulta Beauty, about what a company can achieve beyond selling product. Since joining Ulta Beauty, the Glaswegian executive has worked on initiatives like The Joy Project with motivational speaker Mel Robbins, thinking about the responsibility a retailer holds when it comes to younger customers as well as its own employees. In this interview, she shares her approach to leadership, why she’s interested in the philosophy of stoicism, and (naturally) a few of her favorite beauty products.
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