How to Improve Listening Skills in the Workplace

If you are like most people, you probably believe you are a great listener. The problem is that everyone else that you have to deal with needs to improve their listening skills, right? The truth is that this often-used term has two parts — “Listening” and “Skills.” We often overlook the second part. Skills are those strengths that we develop through consistent focus over time.

When I was a kid, our little town had a community center with a basketball gym. I wasn’t a member, by my best friend was. He went there three to four times a week to play ball with other kids. One weekend, I spent the night at his house, and he invited me to go to the gym with him. I spent 10 minutes or so practicing a few shots. Some other kids arrived, and we were divided into teams. Within the first couple of trips up and down the court, I realized that I had the least skill on the court. (Just as an FYI, I never did develop this skill.)

My point is that the other kids were much better than me at basketball because they practiced. I didn’t.

People who are effective listeners are effective listeners because they practice. You can be a good listener as well with just a little practice, yourself. In fact, listening is one of the most important skills in leadership development. If you want to be a great leader, the first step is to develop good communication skills. And the easiest way to do that is to develop active listening skills.

Show Notes: How to Improve Listening Skills in the Workplace

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